WASTE CONNECTIONS WINTER WEATHER ADVISORY:
With the anticipated frigid and wintery weather forecast for our winter months, Waste Connections would like to roll out our plan to our Municipal customers in case of delayed starts or any suspended services due to extreme weather.
In the event of sub-zero temperatures, dangerous wind chills or large amounts of accumulative snow our management team will make a decision to either delay start of service or suspend service entirely.
DELAYED SERVICE:
Our drivers are typically preparing their day around 5am with most cities having a 6:30 to 7:00 am curfew start time. If management decides to delay our start there will be an anticipated new start time of 8AM or later. This will be communicated to each city first thing that morning via email.
SUSPENDED SERVICE:
In the event that the drivers’ safety is at risk, management will then suspend service for that day only unless the reason warrants additional days which will be determined each day thereafter. In the event of one day suspended service the remainder of the week will be treated as a rolling week and each service day will roll through Saturday and be completed. In the event that more than one day is affected, a determination will be made at that time and emails will be sent to cities with the remainder of the weeks plan.
CUSTOMER SERVICE:
Our customer service department will add a recorded message regarding the situation for the day. If service is delayed or suspended please download the Waste Connections mobile app to find out your collection schedule. The free app is available for download on Apple and Android devices.
WASTE CONNECTIONS
Holiday Schedule 2023
New Years Day
Office Closed, Normal Collection Schedule
Day After New Years
Open, Normal Collection Schedule
Martin Luther King Day
Open, Normal Collection Schedule
Memorial Day
Closed, Collection Delayed 1 Day
Independence Day
Office Closed, Collection after the holiday Delayed 1 Day
Labor Day
Closed, Collection Delayed 1 Day
Thanksgiving Day
Closed, Collection after the holiday Delayed 1 Day
Christmas Eve
Office Closed, Normal Collection Schedule
Christmas Day
Closed, Collection Delayed 1 Day